Dear Mr Tan,

Happy Chinese New Year!
I hope you had some good time off with your family!

Just returned back from NZ yesterday. Was really great. As you said, everything was just beautiful. We liked south much better than north though! In the north, we liked Wai-O-Tapu and SailNZ best. Very memorable.

One little feedback on the hotel in Chritchurch. The people manning the hotel are not nice, so perhaps you should not send people there anymore. Not having a car in Christchurch was most inconvenient on our return. We hired taxi from station to hotel and that was already $ 25 and then to airport it was over $ 35. To go to town, there is no bus, so we also had to pay $ 8 each way. Worse was when we got to know that driving from Greymouth to Christchurch was only 3.5 hours...The transalpine train was very slow, and had many problems. All in all, we were delayed by 3 hours. Instead of arriving at 18.30 in the evening, we arrived after 21.00 in Christchurch, so spent 8 hours travelling in the problematic and old train. That one we didn't like. We could have just kept the car and dropped in Christchurch, would have been cheaper and less stressful.
Thought I should feedback to you.

Other than that, everything was just great. All travel distance was bearable, and much shorter than what I originally planned. Thanks for all the arrangement!

In regards to one outstanding issue on Hertz rental car, and the SGD 170 to be refunded. Let me know how to best proceed with it.

With best regards,
Lisa - Belgian & Hong Kong


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