Dear Mr. Tan,
Thank you.
Overall, we had a pleasant holiday. 
Arrangements were near perfect at most places (but not at all places, as expected in a tour of this nature with so many drop-offs and pick-ups).
Unfortunately the weather let us down for the Fly-cruise-Fly bit of the itinerary (the only bit of the planned itinerary that did not work out). A reason probably for us to go back sometime in the future to the South Island to see Milford Sound!
The upgrade at Lake Tekapo to Lake-view room was excellent - thank you. In-fact, I suggest you should always offer your clients a Lake View room at The Godley because the views are breath-taking.
With regards,
DR JAGAT (India)

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