Feedback about tour:

Driver and minibus was good. The driver Alan Russell was safe, punctual, knowledgeable and pleasant.

Hanmer Springs and whale watching - good and highly recommended. Accomodations were good.

Christchurch hotel was very nice.

Tekapo - accomodation was motel standard. Do not recommend any further clients to use Tekapo helicopters. Weather was fine according to hotel staff in Tekapo and Mount Cook. The competitors (fixed wing aircraft) were flying but they do not do any landing on the snow which we had wanted, . The Tekapo helicopters office was closed the whole of 12/6 afternoon. Nothing much else to do in Tekapo so you should tell your futrue clients not to stay in Tekapo.

Queenstown activities were fine - Milford Sound and Dart Safari were good. Aurum Suites - place was nice but hotel staff were problematic - gave wrong rooms for Mr Foo's family, took long time to believe that the room heater was faulty, persistently "unable to give us a table for breakfast in which we could all sit together". The staff refused to join the tables together during breakfast!! Service standard was very poor and even the driver agreed.

Dr Wong

SIN - 10 JUN 2007

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